Firnanda, F., S. C. Puspitasari, and M. Arwani. “Effective Communication Relationship With Patient Satisfaction in Outpatient Installation at UPTD Puskesmas Pandaan”. Jurnal Kesehatan Hesti Wira Sakti, vol. 10, no. 2, Nov. 2022, pp. 82-90, doi:10.47794/jkhws.v10i2.444.